ServiceNow Technical Consultant - Fully Remote, UK Based

Wrangu is seeking an experienced ServiceNow Technical Consultant (TC) to join our UK team. As a TC at Wrangu, you will have the opportunity to provide exceptional consulting services and hands-on delivery of the technical aspects of ServiceNow implementations. Your work will influence a diverse portfolio of client projects across the EMEA region and beyond, ensuring our clients receive a value-added experience in every interaction.

You will:

• Provide ServiceNow development capabilities on client implementations, continuously aligning with the Now Create methodology and ServiceNow best practices.
• Attend and contribute to functional design workshops, both onsite and remote, crafting design specifications that hinge on out-of-the-box functionality and client requirements.
• Work closely with our internal project team and customers to translate business needs into precise technical requirements, distinguishing essential needs from client wants.
• Address technical and application configuration queries, effectively communicating issues and solutions to both technical and non-technical audiences.
• Configure the ServiceNow platform in adherence to established technical best practices.
• Translate user stories into practical ServiceNow solutions.
• Actively participate in all facets of an agile team, including daily stand-ups, sprint planning, release planning, and backlog refinement.

Who are we?

We are Wrangu, a diverse and fast-growing technology and services business in the data privacy, risk, compliance, and security space. Founded in 2016, our client base is comprised predominantly of Global 2000 companies. Our core values are Quality, Leadership, Innovation & Professionalism, collectively referred to as QLIP. Although our headquarters are based in Amsterdam with an office in London and hub in Portugal, we embrace remote and hybrid working.

We celebrate diversity and flexibility and are committed to creating an inclusive environment for our #wrangudreamteam. We regularly review salaries against market conditions, and we support our team in their careers. We create a work-life balance and host events that bring the entire Wrangu family together.

You’ll have:

• Current certifications:
  • ServiceNow Certified System Administrator
  • ServiceNow Certified Application Developer
  • ServiceNow Certified Implementation Specialist
  • and 5 ServiceNow Micro Certifications.
• Expertise in one or more core ServiceNow modules such as:
  • SecOps (inc Vulnerability Response, Security Incident Response & Threat Intelligence)
  • GRC (inc Integrated Risk Management, Business Continuity Management, Privacy Management, and Third-party Risk Management)
• 1-2 years of direct client-facing consulting experience within a services organisation engaging multiple projects.
• 2 years’ experience in scripting on the ServiceNow platform.
• Demonstrated ability to craft ServiceNow solutions for complex business problems.
• Proficiency in producing documentation for both technical teams and customer-facing purposes.
• Strong organisational skills to manage competing priorities in a complex environment.
• Excellent communication abilities, including verbal, written, and presentation skills, with the capability to deliver engaging presentations to stakeholders at all levels.
• A solid understanding of Agile delivery and Project Management methodologies.
• Eligibility to qualify for UK SC clearance and willingness to undertake Drug & Alcohol tests.

We offer:

• An opportunity to make an impact in a scale-up environment, accelerate your career, and gain more expertise with the ServiceNow platform in the areas of data privacy, risk, compliance, and security.
• A supportive environment and the necessary training to succeed in your role and develop your career.
• A competitive financial package, including a company pension, healthcare and a work-from-home allowance for purchasing office equipment.
• 25 days of holiday, a day off for your birthday, pet leave, personal day leave, and flexible annual leave options.
• A highly international, entrepreneurial, agile, and low bureaucracy working environment.
• An environment that focuses on achievements, productivity, effective collaboration, wellbeing, and the need for a healthy work-life balance.
• Opportunity to learn from the best in the industry and work on the number one cloud platform, ServiceNow.

Please be aware that we will perform criminal background, financial background, and employment background checks.