Job Title: Programme Manager (Contract)
Location: UK (Remote-first with occasional client travel)
Contract: 6 months initially, with strong potential for extension
Start date: ASAP / August 2025

About the role

We’re looking for an experienced Programme Manager to lead a multi-project ServiceNow IRM implementation for one of our UK clients. You’ll be responsible for overseeing all stages of delivery, from shaping programme roadmaps and coordinating workstreams, to managing risks, reporting, and client communications.

This role sits at the heart of what we do at Wrangu: helping organisations confidently manage data privacy, risk, and compliance through smart use of ServiceNow.

You’ll work closely with cross-functional teams, blended client/vendor groups, and the Wrangu leadership to ensure the programme delivers clear business outcomes.

Day to day, you’ll:

• Lead and oversee a complex ServiceNow IRM programme comprising multiple related projects
• Manage programme delivery using Agile and NowCreate methodologies
• Own planning, governance, stakeholder reporting, risk management, and resource coordination
• Guide both internal and customer project teams, ensuring alignment with the Statement of Work (SOW)
• Report on progress, success metrics, and lessons learned—internally and to client stakeholders
• Assist customer with Organisational Change and User Adoption
• Be the main point of contact for the client throughout the engagement
• Contribute to delivery process improvements and knowledge sharing within the team

You’ll have:

• A strong track record delivering ServiceNow IRM (Integrated Risk Management) implementations
• Experience leading complex, multi-project programmes in enterprise IT or digital transformation settings
• A clear, confident communication style and strong client-facing experience
• Working knowledge of Agile delivery and the NowCreate methodology (or similar)
• Familiarity with GRC, SecOps, or Data Privacy practices
• The ability to work independently, manage ambiguity, conflicting priorities and coordinate across multiple teams and stakeholders
• Availability to travel to client sites occasionally (expenses covered)

We offer:

• An opportunity to lead a high-impact programme with a fast-growing ServiceNow partner
• A collaborative, agile environment that values trust, delivery, and professional growth
• Remote-first working with minimal bureaucracy
• A culture that embraces diversity and is committed to fair, inclusive hiring practices
• Competitive day rate (based on experience)
• The chance to deepen your experience with the ServiceNow platform, particularly in the GRC/IRM space

Who are we?

Wrangu is a rapidly growing consultancy working exclusively within the ServiceNow ecosystem. Founded in 2016, we help organisations manage data privacy, risk, and compliance more effectively.

We work with some of the world’s largest enterprises and are known for our deep subject-matter expertise, agile delivery, and customer-first approach.

Our culture is built around our values: Quality, Leadership, Innovation and Professionalism (QLIP)—and we aim to create a collaborative, flexible, and rewarding environment where everyone can thrive.